Frequently Asked Questions

Everything you need to know about shopping with Coauoo

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How long will it take to receive my order?

Standard shipping typically takes 3 to 7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original condition and packaging to qualify for a full refund.

Do you offer international shipping?

Yes, Coauoo ships to many countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

Can I change or cancel my order after it has been placed?

Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately if you need to make any changes.

How can I track my package?

Once your order ships, we will send an email with a direct link to the carrier's tracking page so you can follow your package's journey.